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The European Trauma Course Organisation (ETCO) is committed to safeguarding and preserving the privacy of our partners, faculty, candidates and visitors. This privacy statement explains what happens to any personal data that you may provide to us, or that we collect from you.

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Information that we collect

We do not routinely collect any data from visitors using the ETCO website unless they provide such data via the ‘Contact Us’ function. We may collect and process the following data about you:

• Information relating to your course history including invitations to courses, purchase history, course completion and outcome. 

• Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

• Information provided voluntarily by you. For example, when you register for information or make a purchase.

• Information that you provide when you communicate with us by any means.

 

Use of your information

What we do with your data

All personal information held by the ETCO will be held in accordance with the General Data Protection Regulation (GDPR) 2016.

The ETCO collects data during candidate application and registration and through subscription to activities, resources, services, and training. 

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Why we need to collect and use your data

The ETCO holds information about members and other service users in order to provide benefits, educational products, and research services. Information is also retained for monitoring, training, research and statistical analysis, to verify qualifications and to prevent fraudulent activity.

The ETCO commits to using your information in accordance with your mailing preferences. Please contact admin@etco.team to amend your profile.

 

Who we share your data with outside the ETCO

The ETCO shares information within the organisation and with appropriate third parties* in order to provide, manage and monitor training, records and services in line with the ETCO aims. The ETCO will never sell information about service users to third parties.

*Non-exclusive list: European Resus Council (ERC); CoSy, UniWeb, education, CPD and training programmes in higher education and employment providers.

 

How we protect your data outside the territories covered by the GDPR

All data obtained from outside the EU is covered by this policy and will adhere to GDPR requirements. 

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How long we keep your data and why

The ETCO collects and holds data on candidates and other service users in a range of systems, each with their own retention requirements in line with ETCO operational practice. Further information is available from admin@etco.team

 

Your rights

You have the right to access all information which identifies you as a living person, held on ETCO systems. You have the right to a copy of your data in a standard format, where technically possible. You also have the right to rectify factual errors in current ETCO systems and processes. The above rights apply across all work areas in the ETCO. If you wish to exercise these rights, ETCO directly at: admin@etco.team

The right to restrict processing, stop your data being processed or have your data deleted will vary across ETCO operations and depending on individual circumstances. Further information is provided in response to individual requests, as required..

 

Who makes the decisions about using your data, if not the ETCO

The ETCO works with a range of partners to deliver educational services, developments relevant to the organisational aims and research programmes. Further information will be provided in response to individual requests, as required.

 

Who to contact at the ETCO and how to complain

If you wish to know more about how we manage privacy at the ETCO, or you wish to make a complaint, please contact our Chief Operating Officer via the email address:  admin@etco.team

If the use of your data changes, we will place an updated version on this page. Regularly reviewing this information ensures you are always aware of what data we collect, how we use it and under what circumstances, we will share it with other parties.

 

 

Security

No data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, the ETCO cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to try to ensure its security both on our systems and while in transit between our systems and the partners who provide us with various services. 

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Use of cookies

Cookies are small text files that are placed on your computer, tablet or mobile phone when you browse websites. We use cookies to improve your experience while visiting the ETCO website, to understand how our site is being used and to provide you with more useful content. You can adjust your device's settings to decline, disable and delete cookies if you wish. For more information please read the advice at AboutCookies.org.

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Our server may record your visit to help us understand how you use the site. We use the information we collect to improve the site and provide better services. The information we collect is treated in accordance with General Data Protection Regulation (GDPR) 2016.

 

 

Changes

We may make changes to this statement from time to time. If we change our privacy policy we will post the changes on this page. The amended privacy and cookies policy will apply from the date it is posted on our site and will govern the way in which we collect and use personal information from the date of the change.

 

This statement was last updated September 2024